About Us :: Leadership : Executive Staff
Patricia Costales, LCSW
Chief Executive Officer
Patricia Costales, LCSW is the Chief Executive Officer of The Guidance Center. Patricia earned a Bachelor of Arts in Psychology from Occidental College, where she was a member of the Psi Chi Honors Society, and completed her Masters of Social Work degree at the University of Southern California in 1992. She began her career in mental health as a clinician, developing a particular expertise in the areas of child sexual abuse treatment and in crisis assessment and intervention of children and families post-abduction. She served for many years as the lead clinician on the Los Angeles County Child Abduction Task Force, and retains an active interest today in teaching and presenting on issues related to child trauma, clinical ethics and political advocacy as it relates to mental health. In addition to her leadership role with The Guidance Center, Patricia served for four years as an adjunct professor at the School of Social Welfare at UCLA, where she taught a graduate course on public policy and mental health.
Prior to joining The Guidance Center, Patricia served as the Vice President of Clinical Operations at Didi Hirsch Community Mental Health Center, where she was responsible for the oversight of services to more than 44,000 clients. She also chaired the Compliance Committee and the Quality Improvement Committee, reinforcing her experience in providing quality services that are ethical, effective and community-based.
Patricia is President-Elect of the Association of Community Human Services Agencies’ Board of Directors and member of the Board of Directors for the California Council of Community Behavioral Health Agencies, as well as a member of the National Association of Social Workers. She is also a mother of young twin sons, and a volunteer at their school and in the community.
Alyssa Bray, LMFT
Chief Clinical Officer
Alyssa Bray, MA, LMFT, is the Chief Clinical Officer for The Guidance Center. She earned her Master of Clinical Psychology from Antioch University, Los Angeles and her Bachelor’s in Psychology from UCLA. In the early years of her more than 20-year career, she worked with children aged 4 to 12 who were abused and neglected, and displaced from their homes. She then provided in-home counseling to abused and neglected children of all ages and parents throughout South Central, Watts, and Compton areas.
With a passion to help children of all ages, Alyssa worked extensively with adolescents on probation struggling with substance abuse, gang involvement, teenage pregnancy, and being displaced from their homes. She has also directed a number of programs including day rehabilitation for adolescents on probation, community mental health, aftercare, Full Service Partnership (FSP) for Transitional Age Youth (TAY), and transitional housing.
Alyssa has directed clinical quality assurance and compliance departments for agencies with more than 400 employees, including training all clinical staff on paperwork and overseeing internal and external audits. Previously, she served as Quality Improvement Committee Chair and Agency Liaison for Service Area 4 Department of Mental Health contracted agencies for nearly eight years.
Prior to joining The Guidance Center, Alyssa served as clinical director of Elijah’s House Treatment Center, overseeing inpatient and outpatient substance abuse programs for adults.
Alyssa is passionate about children’s mental health because helping children build positive resilience leaves them better equipped to successfully handle the challenges they face as they grow into adulthood.
Amanda MacLennan, MPA
Chief Operations Officer
Amanda MacLennan, MPA is The Guidance Center’s Chief Operations Officer. Amanda earned her Master of Public Administration from California State University, Dominguez Hills where her focus was Nonprofit Management. Amanda’s leadership background spans the nonprofit and for-profit sectors.
Prior to joining The Guidance Center, Amanda held the Executive Director position for Neighborhood Youth Association and Reading Partners (LA Region). Both are academic organizations working with children in underserved communities throughout LA County. Amanda’s for-profit leadership positions have included COO of an early stage biosciences company as well as many roles in marketing, business planning and analysis for consumer product companies including Harlequin Enterprises, Ltd. and Guthy-Renker.
Amanda greatly enjoys volunteering with youth groups and is passionate about The Guidance Center’s mission as, through her nonprofit work, she has seen the value and positive impact that mental health support has on a child’s academic career, self-esteem and home life. She is very happy to have a position that allows her to marry her passion with her skill.
Dawn Vo-Jutabha, Ph.D.
Chief Quality Officer
Dawn Vo-Jutabha, Ph.D. is The Guidance Center’s Chief Quality Officer. Dr. Vo-Jutabha earned her doctorate in clinical psychology with an emphasis in children and families from Clark University in Massachusetts in 2005. As the child of Vietnamese refugees and the first in her family to attend college, she watched her parents and grandparents work to be self-reliant and help others who were most in need; therefore, her passion has always been in serving those whose life circumstances placed them at a disadvantage. The Guidance Center’s mission to help the disadvantaged lead productive lives speaks directly to Dr. Vo-Jutabha’s belief that with help, there is hope for every family to build a life that they deserve. In keeping with those values, Dr. Vo-Jutabha has worked exclusively in community mental health agencies for the past 15 years.
As the recipient of the four-year grant from the National Institute of Child Health and Human Development to support her graduate research, Dr. Vo-Jutabha focused her research and clinical work on family systems, co-parenting in early childhood, attachment and adolescent identity development within a systemic context. Her research informed her clinical work with children and adolescents such that she never views a child behaviors without first considering their environment.
Though a clinician at heart who continues to provide psychological testing to children and adolescents, Dr. Vo-Jutabha’s current focus is on training future professional mental health clinicians as well as ensuring that clinical services provided to the agency’s clients are effective and efficient. She fulfills these goals through her role as the agency’s Chief Quality Officer as well as through leadership roles as the co-chair of the Southern California Association of Psychology Training Programs (SCAPTP), committee member of the Association of Psychology Postdoctoral and Internship Programs (APPIC), and member of the American Psychological Association (APA) Commission on Accreditation.
Chief Development Officer
A fundraiser with more than 15 years experience, Lorraine Lyou joined The Guidance Center as Development Director in July 2008.
Before joining The Guidance Center, Lorraine served for eight years as Development Director for Didi Hirsch Community Mental Health Center. Prior to that, she was Development Director for the California League of Conservation Voters, an environmental lobbying organization. Lorraine spent two years as Development Associate for Rock the Vote, a non-profit dedicated to helping young people participate in the political process and previously held fundraising positions at the University of San Francisco, the Scripps Research Institute, the La Jolla Playhouse and the Reuben H. Fleet Space Theater and Science Center. She earned her Bachelor of Arts from San Diego State University in Communicative Disorders in 1989. Lorraine also served on the board for the Wiseburn Education Foundation, which raises funds to enhance educational programs within the Wiseburn School District. She was a board member for five years, including one as president.
With a family member who struggles with mental illness, Lorraine has experienced first-hand the stigma, shame, and challenges associated with psychological disorders. Her non-profit expertise and personal experiences serve as the foundation for the passion and commitment she brings to her job with The Guidance Center. She lives in the South Bay with her husband and three young children.
Shelley L. Reed, PHR, SHRM-CP
Chief Human Resources Officer
Shelley L. Reed, PHR, SHRM-CP is The Guidance Center’s Chief Human Resources Officer. She has more than 20 years of experience in Human Resources and Employee Development. Shelley has experience working in many different industries including retail, hospitality, manufacturing, transportation and logistics. Most recently she was the Sr. Manager Learning & Development for Ports America, the largest terminal operator and stevedore in the United States. Prior to this, she worked as an HR/OD Manager, with multi state responsibility, for a $12B international manufacturing company. Other prior experience includes working as a Training Manager for a nationwide retailer and in Risk Management for a multi-concept restaurant chain. Shelley’s expertise and passion for employee development has helped employees reach their fullest potential. Shelley graduated with a Bachelor of Arts Degree in Business/Human Resources from the California State University, Fullerton and holds a Certificate in Human Resources from University California, Irvine. She also possesses the professional designation of Professional Human Resources (PHR) from The HR Certification Institute (HRCI) and a SHRM-CP from the Society for Human Resource Management (SHRM). Shelley is certified in the DISC and PI assessment tools and is certified facilitator for DDI (Development Dimensions International) Shelley is also a member of SHRM and ATD. Shelley has never worked for a non-profit organization before, so she is excited to be with The Guidance Center and part of this awesome team! Shelley is passionate about giving back to the community and enjoys working with both adults and children. She is active in the community with Working Wardrobes, a non-profit organization that helps men and women who are re-entering the workforce gain the skills they need to be successful. She is also part of the Assistance League of Long Beach, serving as a mentor to high school students and is a Girl Scout Leader in Long Beach. She lives in Seal Beach with her husband and daughter.