Continuing Education

The Guidance Center will comply with all legal and ethical responsibilities to be non-discriminatory in promotional activities, program content, and in the treatment of program participants.  The monitoring and assessment of compliance with these standards will be the responsibility of the Director of Training.

While The Guidance Center goes to great lengths to assure fair treatment for all participants and attempts to anticipate problems, there will be occasional issues that come to the attention of the training staff that require intervention or action on the part of the Director of Training.

These are the following procedures if a participant has a grievance:

1. If the grievance concerns a speaker, the content presented by the speaker, or the style of presentation, please write your comments on the evaluation form.  The Director of Training will then pass on the comments to the speaker, assuring the confidentiality of the grieved individual.                                                                                                                                                                                                     
2. If the grievance concerns a course offering, its content, or the facilities in which the workshop was offered, the Director of Training will:

• Provide credit for another course

           OR

• Provide a partial or full refund of the course fee.

Please contact Amy Bullock Morse, PsyD, ABPP, Director of Training and Innovation, at amorse@tgclb.org or (562)519-4934 regarding any grievances.